Assistant Country Manager

Full time @Instant Cash in Financial Services
  • Apply Before : April 26, 2024
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Job Detail

  • Job ID 13864
  • Salary Status Negotiable
  • Career Level Senior Level
  • Experience 5 Years
  • Gender Any
  • Industry Remmittance
  • Qualifications Masters
  • Job Timing 10:00 am- 5:00 pm
  • Job Shift Day
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Job Description

  • Develop and implement strategic business development plans to enhance Instant Cash’s market presence and penetration in Nepal.
  • Leverage knowledge of the global and Nepalese remittance landscape to identify growth opportunities and navigate regulatory environments.
  • Manage and expand relationships with existing partners, including banks, retail outlets, and non-banking financial institutions, while actively seeking new partnership opportunities.
  • Oversee the effective operation of remittance systems and interfaces, ensuring seamless transaction experiences for our customers.
  • Handle all aspects of foreign exchange operations, including risk management and compliance with local and international regulations.
  • Lead customer support operations, ensuring the delivery of high-quality service and resolving issues efficiently to maintain customer satisfaction.
  • Utilize effective communication and correspondence skills to engage with partners, customers, and internal teams, facilitating clear and productive interactions.
  • Apply forex skills and knowledge to navigate the complexities of currency exchange, ensuring competitive offerings and compliance with financial regulations.

Job Specification:

  • A minimum of 4-5 years of experience in business development, preferably within the remittance or financial services industry.
  • Comprehensive knowledge and understanding of the remittance market in Nepal and globally.
  • Proven expertise in foreign exchange management.
  • Demonstrated experience with remittance systems and interfaces.
  • Strong network and partner management skills.
  • Exceptional customer support and operations management abilities.
  • Excellent communication, negotiation, and interpersonal skills.
  • A bachelor’s degree in Business Administration, Finance, or a related field. A Master’s degree is preferred.
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