• Welcome visitors, provide them with the necessary information and direct them to the appropriate person or location.
• Handle incoming phone calls, provide information, take messages, and direct calls to the relevant staff members.
• Respond to inquiries from parents, students, and the public, providing assistance and resolving issues whenever possible.
• Schedule appointments for students, parents, and staff members, ensuring that calendars are organized and conflicts are minimized.
• Keep track of student attendance, ensuring accurate records are maintained. They may also coordinate with teachers and administrators to follow up on absences and handle attendance-related matters.
• Assist with various administrative tasks, such as handling correspondence, filing documents, managing mail, and maintaining student records.
• Monitor visitors, implement visitor sign-in procedures, and ensure the security of the college premises.
• Act as a liaison between students, parents, staff, and administration, facilitating communication and ensuring smooth operations within the college.
• Handle sensitive information, such as student records and personal details which must maintain strict confidentiality.
• Manage college supplies, coordinate transportation arrangements, or assist with special events or projects.
• Assist in scheduling and coordinating parent-teacher conferences, ensuring that appointments are scheduled efficiently, and providing necessary information to parents and teachers.
• Support the enrollment and registration process by providing information to prospective students and their families and collecting necessary documents.
• Order and maintain school supplies, such as stationery, forms, and other materials.
• Organise and support college events, such as assemblies, fundraisers, open houses, or parent information sessions.

Job Specifications:

• Solid written and verbal communication skills
• Ability to be resourceful and proactive when issues arise
• Excellent organizational skills
• Multitasking and time-management skills
• Customer service