Lead Application Manager

Responsibilities:

• Oversee the entire application process for students applying to international universities/colleges.
• Review and verify student documents (SOPs, LORs, transcripts, financials, etc.) for accuracy and completeness.
• Lead a team of application officers and allocate cases as needed.
• Monitor team productivity, quality of applications, and provide performance feedback.
• Track application status, follow up with universities, and resolve issues or additional document requests.
• Ensure all applications meet compliance standards and follow guidelines from embassies and institutions.
• Maintain updated knowledge of requirements for major study destinations.
• Prepare weekly/monthly reports on application numbers, conversion rates, and offer letter outcomes.
• Coordinate with counselors to ensure smooth student flow from counseling to visa lodgement.

Qualifications:

• Bachelor’s degree in Management, Education, Business, or related field (Master’s preferred).
• 3–5 years of experience in application processing within an educational consultancy or similar field.
• Proficiency in university application portals and CRM tools.
• Ability to manage multiple deadlines and handle high-volume applications.