About Umesh Timilsena

  • Academic Level Diploma
  • Age 23 - 27 Years
  • Gender Male
  • Industry Management
  • Viewed 37
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About me

Hi there, my name is Umesh. I’m a customer support specialist with a passion for helping people solve their problems. With over 3 years of experience in the Worldlink Communication ltd, I’ve handled everything from simple account issues to complex technical support tickets.

My proudest achievement so far has been helping a customer who was experiencing a frustrating issue with their product for several times . Through careful troubleshooting and diligent follow-up, I was able to identify the root cause of the issue and provide a solution that resolved the problem once and for all. Seeing the relief and gratitude in the customer’s response was incredibly rewarding.

When I’m not working, I love spending time with my family ,playing guitar , writing story, exploring new idea. I’m also a big fan of cooking and experimenting with new recipes.

I’m always here to help and committed to providing the best possible customer experience. Let’s work together to resolve your issue and make your day a little bit easier!

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